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Shipping policy
🚚 Shipping Policy
At Mizu, we work hard to get your order to you as quickly and safely as possible! 📦
⏱️ Processing Time
- Orders are processed within 1–2 business days
- Orders placed on weekends or public holidays will be processed the next business day
🚀 Delivery Time
| Location | Estimated Delivery |
|---|---|
| Major Cities (Karachi, Lahore, Islamabad) | 1–4 Business Days |
| Other Cities | 4–7 Business Days |
| Remote Areas | 7–10 Business Days |
💰 Shipping Charges
- Free shipping on orders above rs\2000
- Standard shipping charges apply on smaller orders
📦 Order Tracking
- Once your order is shipped, you will receive a tracking number on WhatsApp
- You can use this to track your order in real-time
⚠️ Important Notes
- We are not responsible for delays caused by courier partners or unforeseen circumstances
- Please ensure your delivery address is correct at the time of order — we cannot redirect shipments once dispatched
- In case of a lost or undelivered package, contact us within 7 days of expected delivery
📩 Need Help?
Reach out to us and we'll do our best to assist you! We typically respond within 1–2 business days. On watsapp
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